Illinois

When carpenter ants first infested our home some time ago, we immediately called Orkin to get rid of them. We’re no longer troubled by these or other pests, thanks to your thorough and successful application procedures. If all of your Orkin Men are as competent and professional in their conduct, I’m sure you have a lot of satisfied customers.

~ Aurora, Illinois 

 

My mother proceeded to call Orkin Pest Control in Aurora. When The Orkin Man arrived, he was pleasant, courteous, and accommodating. Between his monthly visits, we had to call twice for extra service. He promptly returned our phone calls and fit us into his schedule the following day. I'm writing to compliment Orkin and, in particular, The Orkin Man for his extremely good service.

~ Aurora, Illinois 

 

Our Orkin Man is excellent.

~Aurora, Illinois 

 

The Orkin Man is a friendly and very courteous man. I appreciate his sense of humor and hard work. Thanks for the value and efficiency of your product.

~ Bloomington, Illinois

 

The Orkin Man is probably one of the most dependable people there is, almost one of the family. We don’t usually accept anyone as readily into our home. I congratulate you for hiring such a quality person.

~ Champaign, Illinois


He carefully evaluated the situation and explained that the infestation was fleas. He expedited the two required services in a superior manner, leaving all furniture and belongings intact, and the odor was quite mild. 

~ Champaign, Illinois 

 

I can’t tell you how much I appreciate The Orkin Man’s rescuing me from the heat after my car broke down in Champaign. Again, thanks for the help.

~ Champaign, Illinois 

 

I extend my sincere gratitude for the superior service rendered by The Orkin Man. His thorough inspections and courtesy prompted me to take the time to offer my appreciation in writing.

~ Chicago, Illinois 

 

This letter is to report to you the progress The Orkin Man has made in helping us get rid of roaches. It is excellent! He works hard. He does a careful, thorough job. To date, a number of people have reported how pleased they are that the situation appears to be in such good control. He has come in on Sunday evening, his day off, a couple of times just to make sure things get the attention needed. We’re pleased with his work and want you to know about it.

~ Chicago, Illinois 

 

The Orkin Man represents your company in an outstanding and professional manner. He’s always pleasant and thoughtful in his approach to work. Keep it up!

~ Chicago, Illinois 

 

We are now rid of the infestation and both want to commend The Orkin Man for a job very well done.

~ Chicago, Illinois 

 

The Orkin Man’s serviced our packing company for four years. Since we are USDA inspected, there is a priority on controlling pests. We were recently complimented by the USDA inspectors for the improvement in our pest control. Most of the credit should go to our Orkin Man, who has worked hard to improve our program. We are very pleased with his service.

~ Chicago, Illinois 

 

I called your office on Friday morning and The Orkin Man came to our house that afternoon. He explained our options and what would be involved in the process. We opted for the liquid treatment over the traps. The termite protection was applied on Monday. When he found out the bathtub on the lower level was open to gravel rather than on the concrete slab, he even made sure the proper products were applied to this area. He drilled on the inside of the house where previous damage was sighted; this in addition to the outside chemicals and the stud foam. He allowed us to purchase insurance coverage for any new damage caused by termites. For the first time in years, I have a ‘warm and fuzzy’ feeling that our home is safe. In addition to the thorough termite treatment, I want to express how much we enjoyed all of you. I don’t know what the rest of Orkin is like, but thank God we got you.

~ Collinsville, Illinois 

 

I want to let you know what an outstanding, complete, and thorough job The Orkin Man did. Not only was his job done in a very professional manner, but his attitude brings great credit to himself and to Orkin.

~ Collinsville, Illinois 

 

This is the second time The Orkin Man has come to my home to conduct the termite inspection, and he continued to impress me with his friendly, courteous and professional service. Shane remembered that last year there was considerable moisture in my crawlspace, so this year he came prepared. He came not only with the Orkin brochures for your new DryZone program, but with a knowledge and expertise in both DryZone and general home construction and maintenance that enabled him to fully explain the options and how they meet my particular needs. He delivered the written estimate shortly thereafter, as promised, and I am currently deciding on the best option. In these hard times, the importance of quality service becomes even greater and having such a strong member of your team will undoubtedly be to the advantage of both you and your customers.

~ Collinsville, Illinois


This is a note to compliment your good hiring practices. I come from a long career in human resources as a recruiter, so I know what I’m talking about. The Orkin Man came at the appointed time yesterday, and I asked him a huge favor. I am elderly, and my attic smoke detector was chirping at me for a while. I can’t make the stairs; therefore, I asked him to change the battery for me. Without a beat of hesitation, he said, ‘Sure.’ I am a happy camper. I told him so and also mentioned my recent conversations with the girls in the office and how pleasant they were. You ALL put the SERVE back in customer service! Thank you!

~ Collinsville, Illinois 

We have been with Orkin for some time now and have had good service. I would have to say that our current Orkin Man is the best and most courteous we have had. He goes out of his way to make sure the job is done right. He listens when told of a pest problem. He usually knows exactly how to treat it and notices other problems and brings them to our attention, as well. This young man is a wonderful example of what true service is all about. We commend your company on maintaining such high standards.

~ Collinsville, Illinois


I was never so glad to have someone by my side as when The Orkin Man was at my home during a crisis. He was quite professional and amiable as we talked insects and contract over coffee. He then went about spraying the house. Unfortunately, I went to the children's rooms and opened some windows to dispel the odor. Minutes later, back downstairs, I realized that my two-year-old son was the crying child we heard outside. He fell from his bedroom window onto the gravel driveway. The Orkin Man was a pillar of clear-headedness and quick thinking. As I was frantic, he went out and picked-up my little boy, brought him to the laundry room, rinsed off his blood, and comforted the child. He even stopped by later that evening en route from another job to check on my boy’s condition. Orkin should be very proud of his character and expertise.

~ Crystal Lake, Illinois


Please know that The Orkin Man is a pleasure to know and did an outstanding job servicing our home. He’s an asset to your company!

~ Elgin, Illinois 

 

We found the service excellent. The Orkin Man is always cooperative and friendly, and our facility remains pest-free. When it is necessary to call Orkin for special service on an unscheduled day, the response is immediate. I highly recommend Orkin.

~ Elgin, Illinois 

 

We would like to express our thanks to The Orkin Man. We feel that he cares about his customers and is honest and courteous.

~ Elgin, Illinois 

 

You have an employee in The Orkin Man who is head and shoulders above others. He is courteous, considerate, and punctual. What an attribute to your organization.

~ Elk Grove, Illinois


The Orkin Man is always prompt for his appointments. If I call, he calls back right away. He always takes a little bit of time to talk with my children and to really listen to the five-year-old. He is the main reason we signed with Orkin.

~ Elk Grove, Illinois 

 

The Orkin Man was very helpful and knowledgeable, and I am very satisfied with the service he performed.

~ Evanston, Illinois 

 

The Orkin Man certainly gave me a feeling of confidence. When I saw you come up the walk with the car branded ‘Orkin’ behind you, I knew everything was going to be alright.

~ Galesburg, Illinois


The Orkin Man just left my premises. What a good worker he is! I am truly impressed with his willingness to address the concerns and problems I have in my home with mice and bugs. He walked the house with me and found a dead mouse downstairs (and disposed of it for me). I have toyed with the idea of having either Orkin or some other service come just two times a year. He convinced me otherwise. If I get the thorough inspection and interior/exterior service he provided this visit, I will continue with Orkin on a monthly basis. Do hang on to this young man if you possibly can. I have so much confidence in him, and although you folks may be on a schedule, it means everything to me to have someone spend the time and do the kind of job that should be done.

~ LaSalle, Illinois


I would like to thank The Orkin Men very much for agreeing to serve as guest speakers for my sanitation classes. The students and I enjoyed the presentation and benefited from your experience and expertise in the pest control field.

~ Marion, Illinois 

 

The Orkin Man has provided me the best service I could hope to obtain from a pest control company. Since he started treating the theater, I’ve had very little to no problem with any kind of infestation. He is extremely courteous and is willing to answer any questions I may have. I’m very pleased with the service received. Thanks!

~ Morris, Illinois 

 

The Orkin Man does a super job representing your company at the apartment building I manage. He is very professional and somehow manages to do the service in everyone’s apartments. I am impressed with his attitude and know-how.

~ North Park, Illinois 

 

The branch manager is a man of unusual integrity. He explained that treatments might not bring predicted results, saving the customer several hundred dollars. Because of this, the customer will engage Orkin from now on. The future of the relationship with was secured by courteous, honest, communication.
~ Oregon, Illinois

 

The Orkin Man certainly is a hero to me. I was locked in a closet in the apartment next to where he worked. I was in there for five hours and fifteen minutes and getting pretty upset. He heard my pounding and cries for help. He came over and jimmied the door to get me out. I just want you to know how much I appreciate his help and what kind of special person this Orkin Man is - a man who was not afraid to get involved when I needed help.

~ Peoria, Illinois


This letter is sent to you in deep appreciation of the excellent service The Orkin Man provides me, and I am especially appreciative of this last instance. He was on vacation and leaving town early the next morning when I called for help. I believe this is above and beyond the call of duty. I report this to you in hopes that you will commend him for this action.

~ Princeton, Illinois 

 

The diligence with which your men operated in removing these pigeons from my roof is outstanding.

~ River Forest, Illinois 

 

The Orkin Man was even kind enough to explain the pest control procedure to my eight-year-old. We were impressed with his work and courteous attitude and wish to express our appreciation and gratitude.

~ Rockford, Illinois 

 

After completing his work assignment, The Orkin Man found my billfold in an alley (it was stolen earlier) and brought it to my home. I would like to thank him and, also, commend Orkin for having such an honest, concerned employee.

~ Rockford, Illinois 

 

My husband and I would like to thank The Orkin Man for being so outstanding. Each month for several years, he came to our home and provided the best of service. He has always been warm, friendly, knowledgeable, punctual and attentive to our needs and the control of our problems.

This week he was amazing. We called in our problem of a huge hornets’ nest near our patio where our four-year-old grandchild was about to play. Within five minutes, he arrived to handle the problem. Less than five minutes later, all was corrected and our grandchild could play outside.

~ Skokie, Illinois


We called Orkin two weeks ago, and The Orkin Man came promptly, identified the problem and began treatment immediately. He urged us to call him anytime and responded not only to our telephone call but, again, personally came out to our home. We feel reassured that you have someone like The Orkin Man in your organization, and because of this, we plan to retain Orkin permanently for preventive measures.

~ Skokie, Illinois


What great service we received from The Orkin Man. We found out that we had roaches and were anxious to get rid of them. He came out on a Sunday morning to accommodate us. With such cheerful and efficient service, we will surely use Orkin again.

~ Villa Park, Illinois


We want to commend The Orkin Man for his fine performance servicing our home. He is very conscientious about removing his shoes in the house and careful not to disturb a sleeping baby. He’s also pleasant to talk with. This type of representation is as strong as any selling tool.

~ Villa Park, Illinois 

 

My husband and I are very pleased with the work of The Orkin Man. He is courteous and efficient.

~ Waukegan, Illinois

 

Our seemingly out-of-hand service is back under control thanks to The Orkin Man and team. Their cooperation and diligence allows our residents and employees to have a safe, clean environment.

~ Waukegan, Illinois 

 

We have been Orkin customers for eight years. We have always been satisfied with our service, but now I must tell you that our current Orkin Man does an outstanding job. We hope he will be with us for a long time. We have highly recommended Orkin to a number of people. My new neighbor is now a customer of Orkin and is very pleased.

~ Wheaton, Illinois