North Carolina

We would like to offer a word of commendation for The Orkin Man. During the years he has come into our home, we have often remarked on his dependability, thorough work and unfailing courtesy. In these days when a ‘don’t care’ attitude seems to be the norm, he stands out from the crowd. Thanks; these things do make a difference.

~ North Carolina 

 

We have been customers of Orkin for many years and have always found your service, product and personnel reliable. We recently purchased a home here in North Carolina and should certainly commend The Orkin Man for his exceptional job in straightening out a problem we encountered. We called to arrange treatment for our home. After inspecting our house and leaving a copy of the contract with us, he departed with the understanding he would be back in two days. Our house was treated by this Orkin Man who impressed us with his knowledge and professionalism. His performance is what we have always received from Orkin and why we used you in our many houses. My wife is a real estate broker in three states and also holds the same high opinion of Orkin. In these days of depressing mediocrity, it is refreshing to see that even some large corporations like Orkin have been able to set and maintain high standards.

~ North Carolina 

 

We had a problem with roaches for 13 years and inspection problems because of it. Thanks to The Orkin Man, the state inspections have gone very well. He got our pest situation under control.

~ Arden, N.C.

 

We were extremely pleased with the people at the Asheville branch. We appreciate their help very much. With one treatment, they completely rid the house of infestation.

~ Asheville, N.C.

 

Orkin is to be congratulated for having associates with such thoughtfulness as The Orkin Man demonstrated. Acts such as these build goodwill of inestimable value for your company. Kindly extend our thanks.

~ Asheville, N.C.  

 

Orkin equipment is superior.

~ Asheville, N.C.

 

Through 28 years of residential service with your company, The Orkin Man represents the professional that all companies strive to achieve. He is courteous, thorough and honest in his assessment of the conditions he encounters and provides not only assessments of problems but resolutions to them. He represents Orkin with great pride and integrity!

~ Bayboro, N.C.

 

The Orkin Man was courteous and professional. He did an unhurried and thorough inspection. A realtor was here at the same time, and he took time to talk with us and answer questions. We were impressed. Orkin is fortunate to have him, and I cannot resist writing to tell you.

~ Chapel Hill, N.C.

 

We really appreciate The Orkin Man, because he doesn’t treat us like just another rural customer. He’s always been very responsive and thorough helping us control our pest problems. He brings the same level of service to other areas of his work.

~ Charlotte, N.C. 

 

Your company needs more employees like The Orkin Man, and we need more people like him. Few take the time to give a helping hand.

~ Charlotte, N.C. 

 

As the general manager of a restaurant, there are many situations you deal with on a daily basis. One problem that you never want to deal with is roaches. Our previous pest control company completely dropped the ball. I would think that, as a pest control company, getting a location that just completed construction would be easier to maintain than a preexisting location. In less than two years, they allowed our building to go from new construction to the edge of infestation. I hate to say this, but the problem was so bad that I turned on the lights in a back area one night and saw roaches all over the wall. At that point I knew I could not depend on them to solve my problem, so I remembered the Orkin folks in here eating lunch a couple of times. The local Orkin Man had given me his business card. When we made an initial walk through the building, I was completely embarrassed and quite ashamed of where we had gotten. He took it all in stride. He was very professional and assured me that the problem could be fixed.

~ Charlotte, N.C.

 

We were plagued with ants for years in just about every room of the house. With over 5,000 sq. ft. of living space, that’s a lot of ants. It was not a rare occurrence to pick up a coffee cup with an ant floating on the top. If food was out more than five minutes, the ants enjoyed one of their many meals. Last Thanksgiving, ants were carried into the dining room from the kitchen, and they had Thanksgiving dinner with us at the dining room table.

We had a contract with a competitor for close to seven years but never recognized a resolution to our problem. We would see fewer ants on occasion yet never experienced a result that satisfied. Finally, we gave up and chose to fight them ourselves, which brought about the same results. This was one of the most frustrating situations I ever had to deal with. A few months ago, we noticed a significant increase in the ants inside and outside of our house. I was seriously considering a move to a new house. I was that desperate and frantic at this point.

Fortunately, Orkin was the company I chose from the phone book. The Orkin Man arrived and was friendly, efficient and informative, and he seemed to truly care about our problem. I was impressed with his knowledge and professional manner. I am sure that I wasn’t an easy first-time client to deal with or to reassure. When the contract was set up with Orkin on the phone, I was certainly skeptical, as you can imagine.

A couple of weeks following his visit, I noticed a significant decrease in the ant population inside our home. Upon his arrival today, the ants have almost completely disappeared! I am aware that we can never win the war against ants outside, but we certainly should be able to sit in our home without them crawling all over us. Thanks for the thorough and complete service. After only a month, we have seen unbelievable results. The Orkin Man gave us back a quality of life that we had forgotten existed.

~ Charlotte, N.C.

 

It’s been a pleasure to know a person who does such a thorough job each month.

~ Charlotte, N.C. 

 

It is my experience that service people today are lazy, lax and surly. Your Orkin employees are intelligent and proud to do a good job. I commend them and the company employing them.

I discovered rats in my house and was upset. The Orkin Man dispelled my feelings of guilt (in my mind, rats only visited housekeepers who did a poor job) by explaining about the creek and woodpiles in the neighborhood. He was charming and helpful in explaining the contract and the services entailed.

Sooner than I expected, the termite truck came to exterminate. Another Orkin Man did the job by himself. He was conscientious, sweeping up carefully after he finished. I am old enough to appreciate being addressed as ‘ma’am’. I hope you will give him my regards and praise.

~ Charlotte, N.C. 

 

The Orkin Men worked very hard and did a good job. They are so sincere, work hard and are determined to see that things are done the proper way. Thanks for the good work. We are happy with all your people do.

~ Charlotte, N.C.

 

The workmanship of The Orkin Man was excellent, and his pride showed. Being a meticulous worker myself, I can appreciate that Orkin would be very proud.

~ Charlotte, N.C.

 

The Orkin Man spared no effort to spray under the house, which is very close to the ground. He removed and replaced crawl-in vents and was thorough and diligent in his work.

~ Concord, N.C. 

 

When we first moved into our house, roaches were everywhere. With Orkin’s great service, we haven’t seen a trace of one in a year. We were very pleased with the service and love our Orkin Man.

~ Concord, N.C. 

 

He is a definite plus. The Orkin Man serves us as though the company is personally his. He is very mannerly and pleasant. He makes me feel extra special by suggesting exterminating solutions and even does them with a smile. My children also look forward to his monthly visit.

~ Durham, N.C. 

 

The Orkin Man’s personal concern is a rare quality today. His service was excellent.

~ Durham, N.C.

 

It is my happy privilege to express pleasure for the quietly efficient, polite and considerate way in which your representatives recently performed their duties at our home. They acted creditably for your company. You may tell them that this is my feeling, as it could provide encouragement to continue when they know their efforts are appreciated.

~ Durham, N.C. 

 

My hat goes off to The Orkin Man, for I have never been treated so professionally and with such courtesy. He is all any company could ask for in an employee.

~ Durham, N.C.

 

I was very impressed by the professionalism and thoroughness of The Orkin Man. It’s apparent that he enjoys his job. I want you to be aware of the caliber of this Orkin employee.

~ Greensboro, N.C. 

 

Because I found him to be a workman of the highest integrity, I would entrust the care and safekeeping of my home to The Orkin Man without hesitation. He is most thorough in the performance of this responsibility—a pleasant, respectful and gracious man. He would be a valued employee to any company.

~ Greensboro, N.C.

 

Thank you for your excellent service. The flea infestation is gone, and my cats are enjoying the ‘itch-free’ environment. I appreciate your prompt response.

~ Hillsborough, N.C. 

 

The Orkin Man was leaving a customer’s property after completing the yearly inspection for powder post beetles when her father suffered a stroke. He returned and took control of the situation. He stayed to assist and reassure the customer until her father was in the ambulance and under care of emergency medical technicians.

~ New Bern, N.C.

 

I’m pleased to write this letter commending The Orkin Man. He’s done an outstanding job in servicing our facilities. The county health inspector paid us a visit recently and thought he would find at least one roach. He didn’t! The Orkin Man demonstrates a high quality of interest in keeping our facilities bug free, and we appreciate that.

~ Raleigh, N.C.


I would like to compliment Orkin on The Orkin Man. He is a very helpful and competent young man. We appreciate your service.

~ Raleigh, N.C.

 

It’s men of The Orkin Man’s caliber, whose spontaneous desire to help persons in distress helped build Orkin’s reputation of outstanding service.

~ Raleigh, N.C.

 

The Orkin Man should be recognized for the professional manner with which he made our initial termite inspection and how he explained the corrective actions. His thoroughness inspecting our house sold the job.

~ Raleigh, N.C. 

 

I have been a loyal Orkin customer for over 30 years and never had a better, more competent or courteous Orkin Man. He went out of his way to be very helpful. It’s been a pleasure doing business.

~ Rocky Mount, N.C. 

 

Considering the thoroughness with which inspections were made by The Orkin Man in the past, I felt sure that his treating for crickets would be effective.

~ Rocky Mount, N.C. 

 

My wife and I commend Orkin for sending such an honest and dedicated worker.

~ Roseboro, N.C. 

 

The Orkin Man is always on time. He’s very pleasant and capable. He always takes the time to explain my service and is very professional and courteous. The service has been excellent.

~ Stovall, N.C.

 

The Orkin Man did a very professional job, not only in his presentation, but also in his very thorough inspection of my house. He was on time, even though he traveled considerable distance. He spent all day doing work. He did a fine job putting in vents around the house and damp treating the soil with plastic cover. I didn’t realize how professional The Orkin Man is. I’ve seen him on TV but never in action. He proved to me that you can do the job and do it well!

~ Wadesboro, N.C. 

 

We would like for you to know what an outstanding job The Orkin Man has done for us these past two years. He is an industrious, courteous gentleman.

~ Wilkesboro, N.C.

 

The Orkin Man is efficient and courteous. He can be proud of delivering such excellent service and putting customers first.

~ Wilmington, N.C.

 

The Orkin Man gave service with such a positive attitude that my faith is completely restored.

~ Wilmington, N.C.

 

We are delighted with The Orkin Man’s service. Not only does he approach his regular duties very professionally, he is always more than willing to help when we have an unusual pest control problem.

~ Wilmington, N.C. 

 

The Orkin Men worked tirelessly through the day doing exactly what I asked. They were polite, thorough and unobtrusive as they completed their assignment.

~ Wilson, N.C.

 

The Orkin Man was a very fine person and did a marvelous job. We will most surely call on Orkin again.

~ Wilson, N.C. 

 

I would like to inform you of a special kindness shown to me by The Orkin Man. On Oct. 7, my little rat terrier died. She had been a member of my family for 15 years, so you can imagine the devastation I felt. I am a middle-aged grandmother with a slight heart condition and no prior experience digging holes. However, on that morning I tried digging a hole in my yard deep enough to bury my dog. I was extremely tired, out of breath and a little frustrated that progress was slow.

I became tearful, even prayerful that someone would come along to help me. Almost immediately he drove up next door to inspect my neighbor’s house. I called to him and explained my need. He came over without hesitation and proceeded to dig past the roots and hard earth. He very sympathetically buried my dog and told me not to look. He relayed to me that he was a family man with children and had undertaken this task several times with his own pets. I have called the Wilson office to praise and commend The Orkin Man on this humane act of kindness. If this is an example of Orkin employees, then I am happy to have been a customer for over 20 years. I only met him that day, but I will remember him forever.

~ Wilson, N.C.

 

I will never be able to thank you enough for finding my poor, trapped cat. After you left, we decided to remove part of the porch ceiling and out she came in great shape after 11 days up there. That night I had the only good night’s sleep since she disappeared. It’s really impossible to tell you how grateful we are (including the cat).

~ Wilson, N.C.

 

I have never met one of the local Orkin Men but had several occasions where I needed help or information and/or advice over the phone. He was most pleasant to talk with and very helpful. We recently moved across town. Because of my past experience with him and his association with Orkin, we just signed a new contract for our current home.

~ Winston-Salem, N.C.