Tennessee

Our Orkin Man is the most courteous and helpful I have met in my 25 years as an Orkin customer. He was very courteous and concerned for me as a person. Keep up the good work!

~ Brentwood, Tenn.

 

This is a commendation for The Orkin Man because he was very nice, kind and courteous when he came to inspect our house. He went far beyond the call of duty, making sure his work was done right—living the Biblical motto, ‘Do unto others as you would have them do unto you.’

~ Bristol, Tenn.

 

I made an appointment for flea killing with a competitor. I prepared the house as they requested. It was 1.5 hours past the appointment time without anyone showing, so I phoned them. They now said it would be Monday before they would service. Out of desperation, I called Orkin hoping to get help by the weekend. That’s when I spoke with The Orkin Man, who could have scheduled me for Monday also, but did not. He relieved my anxiety immediately and said he would be at my home in one hour. He was. The world would be a better place with more people like him. He deserves recognition for his compassion, company devotion and excellent business demeanor.

~ Chattanooga, Tenn.

 

In early 2009, we contracted with Orkin to rid our home of roaches. This was a nightmarish problem. The Orkin Man’s attitude was top notch. His actions proved he knew what to do and how to do it. He was not only professional on the job, but also a gentleman during his interactions with us.

~ Columbus, Tenn.

 

Both my husband and I found The Orkin Man to be extremely courteous and efficient in his work. So rare these days! Hats off to Orkin for hiring the caliber of men it does.

~ Cookeville, Tenn.

 

The Orkin Man is personable, yet professional. He is here when committed and does a wonderful job. Bugs do not stand a chance at my house. So many people seem to do as little as possible to get by these days. It’s so refreshing to see someone who takes pride in their work.

~ Cookeville, Tenn.

 

We have been faithful customers of Orkin for several years. We simply wanted to let you know what a great job The Orkin Man does. He consistently portrays the work ethic, characteristics and traits we all look for as employers. He represents your company well. You should be proud. In short, we want to say thank you for your customer service and dependability. We recommend you to everyone.

~ Cookeville, Tenn.

 

We want to express our appreciation for the efficient and courteous attitude of The Orkin Man. The dedication to his work was obvious, and we were pleased. It is employees like this who keep us recommending your company to our friends.

~ Cookeville, Tenn.

 

I want to tell you that we are pleased with the service provided us. The Orkin Men who did the work were unusually pleasant and courteous. Will you please thank them for us?

~ Harrogate, Tenn.

 

The Orkin Man is courteous and dependable at maintaining his appointments. He calls in advance, and we can count on his being punctual.

~ Jackson, Tenn.

 

The Orkin Man is the nicest, neatest individual with a kind personality in the pest control industry.

~ Jackson, Tenn.

 

On a blistering afternoon, The Orkin Man stopped and changed a tire for us. Needless to say, nothing could have repaid his kindness and courtesy. I’m sure my sister returned to her home in Spain, as I did to mine in Ohio, impressed by the knowledge that Tennessee’s young men are still as gallant as we remember. Orkin is fortunate to have a representative of this caliber.

~ Jackson, Tenn.

 

This letter is to inform you of the excellent service I received from The Orkin Man during the past three years. I understand his route is changing. He’s always been prompt, courteous and very helpful in serving us. He became a trusted friend, and I want Orkin to know how pleased we were with his service. You will have to look long and hard to find a better representative for your company.

~ Johnson City, Tenn.

 

I want to thank The Orkin Man for taking as much time as necessary to correct our problem. He is knowledgeable, courteous and conscientious.

~ Knoxville, Tenn.

 

I would like to compliment The Orkin Man. In June he inspected our home and discovered a significant moisture problem in the crawl space. We purchased the Dry Zone dehumidifier system and treatment and had it installed in July. We were pleased with the work from the installers and by the system thus far. He was very friendly, enthusiastic and informative. He has called us several times to follow up and make sure we are pleased with our system and that it is working properly.

~ Knoxville, Tenn.

 

It was a pleasure to have The Orkin Man in our home with such enthusiasm. Orkin should be proud of the interest he takes in customers.

~ Knoxville, Tenn.

 

This note is to tell you that we have two homes in the area, and both of them were serviced by a competitor since purchased. Recently, we relocated within Collierville and decided to call Orkin for a termite service and protection estimate. I also had your competitor provide an estimate for the same services.

We chose Orkin. We did because of your method for protecting our home. As explained, the Orkin services had more value in our eyes. You and your personality were a very key factor in our decision to change companies. You made us feel that you really do care. You took the time to explain the details and answer all of our questions. You did not rush the process, but at the same time, followed-up with us in a nonthreatening manner.

We feel good about our decision, and it is because you care and show it. Most service companies never get it. Without the right people, a company will never grow. Thanks, Orkin Man, for making the entire sales process a pleasure. Orkin should create a position so you can manage and teach others how to deal with customers.

~ Memphis, Tenn.

 

I want to let you know what a fine job The Orkin Man does servicing our building. Our entire office staff is impressed with the manner in which he conducts himself. It’s good to see a man hustling these days, and, be assured, we appreciate it.

~ Memphis, Tenn.

 

A customer called to comment that she was very impressed by The Orkin Man’s professionalism and very happy with the service rendered during her initial treatment. During this visit, he took the time to acknowledge her dog and to ease her concerns about how the treatment would affect him—proving that he cared about her concerns. This is the type of customer concern that reinforces why I love Orkin.

~Nashville, Tenn.

 

We would like to compliment The Orkin Man who currently services the 309 apartments. He is extremely thorough and unquestionably well-qualified.

~ Nashville, Tenn.

 

Thank you for the assistance changing a flat tire. Without The Orkin Man’s help, I might have been there in the hot weather for a long period of time.

~ Nashville, Tenn.

 

The Orkin Man is not only prompt at returning my calls; he is also usually here well before his scheduled appointment time. He is nice and friendly and does a superb job. He is a great asset to your company.

~ Raleigh, Tenn.


My family and I have been regular customers of Orkin for decades. I am, therefore, accustomed to the high level of your company’s service, but in the current Orkin Man, even you have excelled. He is a credit to himself and to Orkin, and I thank you for providing us, your customers, with such service.

~ Raleigh, Tenn.

 

The Orkin Man called my home far in advance to establish a convenient date and time for me to be present during the reinspection. He was punctual, which I greatly appreciated. He invited me to join him while conducting the reinspection, which I did. He seemed to possess a vast amount of knowledge related to the purpose of his job. While conducting the reinspection, he informed me of infestation signs which I should search for between his annual visits. The crawl space underneath my home is extremely tight in certain areas. He made a genuine effort to be thorough, going into remote areas. The language he used to communicate with me was customer friendly. I have been a public school teacher for 17 years. During this period I have noticed that, in general, people fail to say ‘thank you’ for a well-done job. I would like to take this opportunity to say ‘Thank You’ to The Orkin Man for the manner in which he conducted himself.

~ Woodbury, Tenn.